Privacy Policy

1. Who We Are

Our website address is: https://bashtours.com.
We are a registered safari tour operator offering bespoke travel experiences across Africa.

2. What Personal Data We Collect

a. Booking Information

When you make a booking or inquiry, we may collect:

• Full name

• Email address

• Phone number

• Nationality and travel preferences

• Billing address and payment details (via secure third-party gateways)

b. Comments

If you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help spam detection.
An anonymized hash from your email may be sent to the Gravatar service to show your profile picture. (Gravatar Privacy Policy)

c. Media Uploads

If you upload images, please avoid including embedded location data (EXIF GPS), as visitors can extract that information from publicly visible images.

d. Cookies

We use cookies to enhance your browsing experience. Examples include:

• Saving your name and email when leaving a comment

• Temporary cookies to test browser compatibility on login

• Login and display setting cookies

• A cookie set when editing or publishing content (expires after 1 day)

You can control or disable cookies through your browser settings, though some features may not function correctly.

3. Embedded Content

Pages on this site may include embedded content (e.g., videos, images, etc.). Embedded content behaves exactly as if you visited the original website, and those websites may:

• Collect data

• Use cookies

• Track your interactions

• Detect if you are logged in

4. How We Use Your Information

We may use your information to:

• Manage your safari inquiry and booking

• Process secure payments

• Send confirmations, updates, and service messages

• Respond to customer support requests

• Send optional promotional emails (opt-out available)

• Improve our website and marketing

• Comply with applicable laws and regulations

5. Who We Share Your Data With

We may share your information with:

• Trusted third-party providers (e.g., lodges, airlines, payment processors) to fulfill your safari experience

• Legal authorities when required by law

• Service providers who assist in operating our website and services

If you request a password reset, your IP address will be included in the reset email.

6. How Long We Retain Your Data

• Comments and associated metadata are retained indefinitely to recognize and auto-approve future comments.

• For registered users, we store profile data that you may edit or delete at any time (excluding your username).

• Booking-related data is retained as necessary for legal, administrative, or operational purposes.

7. Your Rights

You can request:

• An exported file of the personal data we hold

• Deletion of your personal data (except data required for legal/administrative purposes)

Please email your request to: support@bashtours.com

8. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.
Booking and contact forms may be processed through trusted third-party systems to enhance efficiency and prevent fraud.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is entirely secure, and you share information at your own risk.

10. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect data from minors.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with a new “Effective Date.” Please review it periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: support@bashtours.com
Website: https://bashtours.com